WEBSITE TERMS OF USE

Last updated: 4 October 2026

1. About Golden Energy

Golden Earthlight provides Golden Energy, a digital personal reflection, awareness and decision-support experience, and may also provide guided audio, yoga sculpt, strength, movement, wellbeing and other educational resources or classes ("Golden Earthlight", "Golden Energy", "we", "us" or "our"). Golden Energy is designed to help women understand and work with the conditions shaping their energy and capacity, recognise patterns, reduce unnecessary cognitive occupation, support discernment and translate that discernment into practical next steps.

These Terms of Use apply to your access to and use of Golden Earthlight services, including Golden Energy, the website, personalised onboarding, Energy Map, Personal Rhythms, Daily Holding, Daily Check-In, templates, written or audio materials, guided audio, yoga sculpt, strength and movement classes or resources, and other resources or functionality made available by Golden Earthlight (together, the “Service”).

By purchasing, accessing or using the Service, you agree to these Terms of Use and to our Privacy Policy. If you do not agree, you should not use the Service.

2. Eligibility and personal use

The Service is intended for adult customers. Your access is for your own personal, non-commercial use unless we expressly agree otherwise in writing.

You must not reproduce, resell, distribute, commercially exploit, reverse engineer or make available to others any substantial part of Golden Energy, its proprietary frameworks, templates, system architecture or materials except as expressly permitted by us or by law.

3. Nature and purpose of the Service

Golden Energy provides informational, reflective and decision-support assistance. It may help you surface relevant information, recognise patterns, consider options, understand competing demands, identify possible energetic costs, organise practical responsibilities and decide what appears relevant or supportive in your circumstances.

Golden Energy can support a decision; it does not make the decision for you. You retain authority and responsibility for the decisions and actions you ultimately choose.

Personalised outputs are based on information available to the Service. That information may be incomplete, inaccurate, outdated, misunderstood or missing relevant context. AI-assisted interpretation may also be incorrect. Personalised support therefore does not mean that Golden Energy has complete knowledge of your circumstances or that every interpretation or suggestion is appropriate for you.

4. AI-assisted technology and personalised outputs

Golden Energy may use AI-assisted technology internally to assist in applying the Golden Energy framework and Natalie’s body of work to information you voluntarily provide, including in preparing personalised materials such as your Energy Map and Personal Rhythms, and in assisting with the drafting of personal support responses.

Where AI-assisted technology is used, outputs are reviewed before being provided to you. AI-assisted material is intended to support personal reflection, awareness and discernment. It should not be treated as an objective determination about you, infallible advice, or a guarantee that a particular action will be appropriate or produce a particular result.

You remain free to disagree with, reject, modify or disregard an interpretation or suggestion. You are responsible for deciding what is relevant, appropriate and useful for your circumstances.

5. Health, medical and mental-health boundary

Golden Energy may take account of ordinary lived conditions that affect how life feels and what capacity appears available, such as sleep, caregiving demands, workload, transitions, environment and information you choose to share about your circumstances.

Golden Energy does not provide medical care, medical advice, diagnosis, treatment, emergency care, medication management, psychological therapy, psychiatric care, mental-health treatment, crisis intervention or other professional health services.

Golden Energy must not be relied upon as a substitute for appropriately qualified medical, mental-health or other professional advice or care. If you have a medical, mental-health, safety or other concern requiring professional assessment, you should seek appropriate qualified human support.

Golden Energy does not diagnose medical or psychological causes from patterns in energy, capacity, fatigue, sensitivity, cognition, replenishment or other lived experiences.

6. Emotional and relationship support

Golden Energy may support ordinary emotional and relational situations where they affect energy, capacity or cognitive occupation. This may include helping you clarify what is creating friction, consider another reasonable perspective, decide what you want to communicate, or draft fair and non-inflammatory communication.

Golden Energy is not therapy, trauma processing, couples therapy, relationship counselling, family therapy, mediation, domestic or family violence expertise, crisis support or an authoritative determination of who is right in a relationship.

Golden Energy is not designed to invite or contain detailed trauma histories, serious psychological distress, self-harm or suicide-related material, abuse or immediate safety situations, or other matters requiring clinical, crisis, safeguarding or specialist professional support.

7. High-consequence matters

Golden Energy is not designed to act as the decision-maker or sole support mechanism for high-consequence matters, including medical or mental-health decisions, medication, immediate or child safety, emergencies, legal matters, significant financial decisions or other circumstances requiring qualified expertise or urgent human support.

Where a matter carries significant consequences, you should use appropriate professional advice, reliable systems and/or human support rather than relying solely on Golden Energy.

8. Daily Holding and reminders

Daily Holding is designed to help you cognitively offload and organise ordinary tasks, errands, projects, open loops, things to revisit and other practical responsibilities.

Information being held within Golden Energy is not the same as a reminder having been scheduled. Unless the Service expressly confirms that a reminder has been created, you should not assume that mentioning or recording something in Daily Holding creates a notification, alarm or reminder.

Golden Energy should not be relied upon as a fail-safe reminder system for medical, safety-critical or other high-consequence responsibilities. For important appointments, deadlines, medication, safety requirements, legal deadlines, significant financial obligations or similar matters, use an appropriate reliable external reminder, calendar, alarm, professional system or human support.

Notifications, integrations and technology may fail or be affected by device settings, connectivity, third-party services, software errors or other circumstances. We do not guarantee that information will always be surfaced or notified at a particular time.

9. Healthy use and human support

Golden Energy is intended to support your capacity to live your life, not to become a substitute for your own judgement, ordinary self-trust, human relationships or appropriate professional support.

The Service is not designed to require constant checking or continual consultation. Where sufficient understanding exists, the intended movement is toward your own discernment, deliberate direction and return to everyday life.

If use of Golden Energy is becoming compulsive, is reinforcing repeated reassurance-seeking, or is replacing support that would be more appropriately provided by people or professionals in your life, you should step away from the Service and seek appropriate human support.

10. Two week personal support

Golden Energy includes two weeks of personal email support as you begin applying the Service within your motherhood experience.

You may email Natalie during this two week support period, including daily if needed. Responses are provided Monday to Friday, generally in the morning or evening. This support is not a real-time, continuous, emergency or guaranteed immediate response service.

The support is intended to help you orientate to what you are noticing, reflect on what may be useful to consider, apply your Energy Map, Personal Rhythms, Daily Holding and Daily Check-In, and provide a gentle layer of accountability as you begin using Golden Energy.

Personal support is informational, reflective and educational in nature. It is intended to strengthen your own awareness, discernment and judgement, not replace them. You remain responsible for the decisions and actions you choose.

Personal support does not provide counselling, psychotherapy, mental-health treatment, medical or health advice, crisis support, relationship counselling, legal, financial or other professional advice. It must not be relied upon for urgent, emergency, high-consequence or time-sensitive matters.

The two week support period is limited to the period communicated to you as part of your Golden Energy purchase and does not create an entitlement to ongoing personal access or support after that period.

11. Privacy and information you provide

Golden Energy may process personal information you voluntarily provide in order to deliver and personalise the Service. Depending on what you choose to share, this information may include personal or sensitive information.

Please provide only information reasonably relevant to the Golden Energy experience and do not provide information that is not requested or that you do not wish to be processed for the purpose of providing the Service. Where information is used with AI-assisted technology, we take reasonable steps to minimise the information used and remove direct identifiers and unnecessary identifying or sensitive details where practicable.

You should also minimise identifying or sensitive information about children and other people. Golden Energy does not require unrestricted access to the intimate personal history of you or other people in order to provide its intended support.

We will take reasonable steps to keep personal information and confidential information secure and will disclose it only as reasonably necessary to provide or administer the Service, with your permission, as described in the Privacy Policy, or where required or permitted by law.

Further information about collection, use, processing, storage, disclosure, access, correction, retention and deletion of personal information will be set out in the Golden Earthlight Privacy Policy.

12. Third-party technology

The Service may involve independent third-party technology providers. Notion is an independent third-party service and is not owned, operated or controlled by Golden Earthlight or Golden Energy. Golden Earthlight may also use third-party technology internally to assist in delivering and administering the Service.

Where you choose to use Notion, you are responsible for reviewing and understanding its current privacy policy, security practices, terms, account settings and data-handling practices before deciding what information you are comfortable entering or sharing.

We may provide instructions or guidance about using Notion with the Golden Energy framework. That guidance does not constitute an assurance or guarantee regarding the privacy, security, availability, functionality, pricing, terms or suitability of that third-party service.

Where a manual or technology-free way of applying the underlying Golden Energy framework is made available, you may choose that option instead of optional third-party technology.

13. Service availability and changes

We will take reasonable steps to provide the Service as described, but digital services may be interrupted, unavailable or affected by maintenance, upgrades, technical faults, telecommunications failures, third-party provider changes or circumstances outside our reasonable control.

Features, integrations or third-party services may change over time. We do not guarantee the ongoing availability or unchanged operation of any third-party platform or integration.

We may reasonably vary, reschedule, replace or discontinue a class, session, resource or feature where necessary. Where a change materially affects a purchased Service, we will address it in accordance with applicable law and any rights or remedies available to you.

Any material changes to the Service or these Terms will be handled in accordance with applicable law and any notice requirements that apply.

14. Yoga sculpt, strength and movement

You should not continue an exercise or movement merely because it appears in the Service if it does not feel appropriate for you. Modifications or alternatives shown are general options and are not a substitute for individual professional assessment.

If you are pregnant, postpartum, injured, managing a medical condition, returning to exercise after a period of inactivity, or uncertain whether a class or movement is appropriate for you, you should obtain appropriate advice from a qualified health professional before participating.

Physical activity carries inherent risks and may not be suitable for every person or circumstance. You are responsible for choosing whether to participate, working within your own abilities, using an appropriate and safe space and any equipment as directed, and stopping if you experience pain, dizziness, unusual shortness of breath or other concerning symptoms.

Yoga sculpt, strength and movement classes and resources are educational and general wellbeing services. They are not medical, physiotherapy, rehabilitation or other healthcare services and are not individually supervised unless expressly stated.

15. Results and representations

Individual experiences and outcomes vary. Golden Energy does not guarantee any particular increase in energy or capacity, prevention of overwhelm or depletion, improvement in motherhood, family, relationship or work outcomes, or any other particular result.

Nothing in the Service should be understood as a guarantee that Golden Energy will always understand you correctly, identify every relevant factor, provide an appropriate suggestion or prevent an adverse outcome.

16. Intellectual property

Golden Earthlight and Golden Energy materials, including frameworks, terminology, written and audio materials, videos, classes, movement resources, templates, product architecture, proprietary interpretation and calibration architecture, branding and other original materials, contain intellectual property owned by or licensed to Golden Earthlight.

Your purchase or access gives you a personal right to use the customer-facing materials provided to you for their intended purpose. It does not transfer ownership of Golden Energy's underlying intellectual property, private system architecture, Master Audit, Evidence Matrix, assembly logic, rules, thresholds, routing, sequencing or other proprietary internal material.

You must not copy, reproduce, publish, redistribute, sell, license, commercially reuse, scrape, extract, reverse engineer or create a competing product from protected Golden Energy materials except where expressly permitted in writing or permitted by law.

17. Customer content

You retain responsibility for information and material you choose to submit to the Service. You must not knowingly submit content that you do not have the right to provide or use the Service in a way that infringes another person's rights or applicable law.

Nothing in these Terms gives Golden Earthlight ownership of your pre-existing personal content merely because you provide it to receive the Service. The Privacy Policy will explain how personal information is processed.

You must not sell, transfer or provide another person with access to your personal Service access, or develop or operate a competing or unauthorised service using Golden Earthlight or Golden Energy materials, customer content or proprietary systems.

You must not use the Website or Service for an unlawful purpose, interfere with or disrupt the Website or Service, compromise its security, attempt unauthorised access, send unsolicited advertising or spam through the Service, impersonate another person, scrape or extract protected content or data by automated means, or use the Service in a way that infringes another person’s rights.

18. Prohibited activities

Golden Earthlight may use employees, contractors, professional advisers, technology providers, hosting providers, payment processors and other third-party service providers where reasonably necessary to operate, administer or deliver the Service. Their handling of personal information is subject to the Privacy Policy and applicable law.

19. Service providers and subcontractors

20. Testimonials and feedback

Feedback you provide about Golden Energy may be used for product learning and development. Providing feedback does not, by itself, give Golden Earthlight permission to publish your words, name, image or personal circumstances as a testimonial.

Where we wish to use identifiable customer feedback publicly for marketing, we will seek separate permission for the proposed use.

21. Payments, access, cancellations and refunds

Pricing for Golden Energy is as displayed on the Website or otherwise communicated to you at the time of purchase and may be updated from time to time for future purchases.

Unless otherwise stated at the time of purchase, payment must be made in full before access to the Service is provided.

Any applicable access period, cancellation arrangements and refund rights will be those stated at the time of purchase, subject always to any rights and remedies available to you under the Australian Consumer Law and any other applicable law that cannot lawfully be excluded or restricted.

Nothing in these Terms is intended to exclude any refund, remedy or consumer guarantee to which you are legally entitled.

22. Consumer rights and limitation of liability

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right, remedy or other protection that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or other applicable law.

To the maximum extent permitted by law, Golden Earthlight does not accept liability for loss or damage arising solely from your reliance on an AI-assisted interpretation, suggestion or personalised output where the Service has been provided with reasonable care and skill and the loss arises from circumstances, information or consequences that Golden Earthlight could not reasonably know or control.

You acknowledge that digital and third-party services may be interrupted or unavailable and that Golden Earthlight cannot guarantee uninterrupted access, error-free operation, notification delivery, or the continuing availability or operation of third-party platforms.

To the extent permitted by law, you are responsible for loss, liability, claim or expense arising from your unlawful use of the Service, your material breach of these Terms, or content you knowingly provide in infringement of another person's rights.

This section is subject to all non-excludable rights and remedies under applicable law and is not intended to exclude liability where it would be unlawful to do so.

23. Governing law

These Terms are governed by and construed in accordance with the laws of Western Australia, Australia. Subject to any mandatory rights or jurisdictional protections that apply to you under applicable law, the parties submit to the jurisdiction of the courts of Western Australia in relation to matters arising under or relating to these Terms.

If any provision of these Terms is found to be invalid or unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions will continue in effect.

24. Contact

Golden Earthlight / Golden Energy

Natalie Branco

ABN 91 546 817 291

Website: goldenearthlight.com

Email: [email protected]